Posts in user experience

The Website as Customer Experience

Great brands know that experience matters. Anyone who has stayed at a decent hotel or eaten at a well-run restaurant knows how service is something worth paying for. Blue-chip brands, luxury auto dealers, resorts and hotels expecially have put time into intentionally designing your whole experience from your first steps through the door, to you pulling through the exit gate.

The Charlotte Mecklenberg Library Foundation Site Launch

One of the reasons we love what we do is because we often get to do work that benefits our community.

The philanthropists of the Charlotte Mecklenberg Library Foundation actively support the library through advocacy, fundraising and building relationships with people who share a passion for the library's work. Our goal with this project was to showcase the Foundation's work and encourage fellow library lovers to get involved.